The Genesys Cloud platform is the property of Genesys Cloud Services, Inc. It is provided for the intended use of your organization under terms of service. The use thereof may be monitored for …

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to …

Find out about the latest Genesys Cloud releases. Learn about updates to user interface and experience, platform, and deprecations. Browse the links below to find more information about …

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At Genesys, we deliver AI for the experience economy through powerful solutions, expert services and strategic partnerships that help organizations orchestrate smarter interactions at scale.

Genesys Cloud is built on top of Amazon Web Services (AWS) and uses a distributed cloud environment that provides secure access to organizations around the world with a marginal IT footprint.

There’s never been a more exciting — or more important — time to be part of Genesys. As a global leader in AI-powered customer experience, we help thousands of organizations around the world …

Genesys Cloud CX 1, Genesys Cloud CX 2, Genesys Cloud CX 3, and Genesys Cloud CX 4 are Genesys Cloud subscription packages. Genesys Cloud CX 1 features helps you solve customer …