According to a recent study, only 27% of organizations have a measurement strategy in place to determine the success of their training efforts. Does this percentage surprise anyone? As a vendor hired ...

Creating a course map is like planning a road trip—you start with your destination (learning outcomes) and chart the best route to get there (instruction, activities, and assessments). A ...

We know our favorite courses better now than we ever have. In fact, we know all courses better than ever, even those we haven’t played yet. The reason: course-mapping. What was once a do-it-yourself ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

A process map is essentially a breakdown of a process to determine how it flows and, ultimately, how effective it is. Those who complete process mapping look closely at elements such as the structure ...