Understanding unified communications as a service (UCaaS) and generative AI-powered assistants is essential for enterprise professionals because these technologies have transformed how teams ...

Forbes contributors publish independent expert analyses and insights. I cover innovation, collaboration, leadership and how they connect. This article is more than 10 years old. There's more to ...

Let’s be honest: running a business in 2026 is an absolute minefield. Between the endless messages, sudden compliance ...

Last year, Microsoft announced Edge Workspaces, a new tool for collaborative browsing. It was initially limited to enterprises, but now regular consumers can access the feature in a public preview.

Collaborative platforms like Microsoft Teams, Slack, and Zoom have become the shared collective workspaces of modern workplaces. But the benefits these platforms offer in new ways to work together ...

A few weeks ago, I was invited to lunch with a steering committee at my university whose mission was to design the interior of a new addition to their building. These days, I think of myself more as ...

A CIO has introduced his college to a virtual environment where most communications and collaboration take place online, creating a digital working and learning hub while cutting back on paper waste ...

John Edwards is a veteran business technology journalist. He co-authored the first book on using computers in a law office and is a former columnist for Law Technology News. Until recently, ...